SpryPoint Announces Partnership with ONLINE Information Services, Inc.
[WINTERVILLE, NC, July 13, 2023] ONLINE Information Services, Inc. and SpryPoint are pleased to announce a partnership, which will include the integration of ONLINE’s premier risk assessment and bad-debt elimination tool, the ONLINE Utility Exchange, with SpryPoint’s industry-leading software.
Through its partnership with ONLINE, SpryPoint will offer an integrated, real-time credit risk assessment, and Red Flag compliance tool to their clients. The ONLINE Utility Exchange will utilize application data entered in SpryPoint’s platform to verify the applicant’s identity, return an accurate deposit decision according to the utility’s policies, and highlight the applicant’s previous payment experiences with other utilities from ONLINE’s unique national Utility Exchange database and other national sources.
Further, the integration will provide SpryPoint users with the ability to automatically submit their customer payment experiences to the Utility Exchange as well as access to ONLINE’s automated accounts receivable integration. This part of the integration allows real time account data flow between ONLINE and the client to report payments, update consumer information, and submit delinquent accounts to ONLINE, streamlining the utility’s AR process and improving recovery rates by tracking customers who do not pay their bills from utility to utility through ONLINE’s national Exchange database.
About the ONLINE Utility Exchange
Established in 1956 as a credit bureau and collections agency, ONLINE Information Services, Inc. is currently the nation's leading developer of risk management and debt recovery solutions for the Utility, Property Management, Healthcare, and Mortgage industries. Serving over 1,100 utilities throughout the nation, the ONLINE Utility Exchange is a utility-specific credit bureau with the single focus of providing the tools necessary to assess risk, and eliminate bad debt.
For more information, visit our website at www.ONLINEUtilityExchange.com or contact:
The ONLINE Utility Exchange
Founded in 2011, SpryPoint is a leading provider of cloud-based solutions for the utility sector. The expert team has extensive experience serving utilities across North America, and is dedicated to helping clients improve their operations and better serve their customers. SpryPoint solutions include advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company has been recognized by industry experts and clients alike for bringing value and innovation to the utilities market.
For more information, visit www.sprypoint.com.