Many Customer Information Systems (CIS) don’t allow field technicians to update service orders while they’re in the field. Although you are tracking this information electronically, a lot of paper is required to support the process. SpryMobile provides the missing link between your field technicians and the back office while eliminating the paper.
SpryMobile doesn’t replace your existing utility billing or service order system, it is an integrated, mobile front-end for your technicians in the field. When an order is created or changed in the back office, SpryMobile allows your field operators to receive updates in less than 60 seconds. When a service order is upgraded or completed in the field, the back office is also notified in near real time.
Build collaboration and drive efficiency in the field and the back office with SpryMobile.
Please request our Fact Sheet to learn more.