Bring the full value of AMI transformation to your community and staff.
SpryPoint and Core & Main help municipalities and utilities use timely, accurate data to improve billing, identify potential leaks, respond to customer questions, and operate more efficiently. Customers gain greater visibility into their usage and more control over their utility accounts, while utility teams gain the tools they need for a seamless AMI transition.
Turn meter data into better customer experiences
AMI gives utilities timely, detailed information for more accurate billing and efficient field operations. SpryPoint brings that visibility and transparency directly to customers.
Core & Main and SpryPoint provide the technology and utility expertise to connect smart meters with SpryIDM (Interval Data Management) and SpryEngage, an intuitive, omnichannel customer portal. Customers gain convenient access to their accounts and usage information, while utility staff gain the tools to communicate city initiatives, respond more efficiently, and support a smooth AMI rollout.
Strengthen customer engagement and trust
Educate customers, communicate deployment updates, and increase understanding through targeted campaigns and proactive outreach.
Give customers immediate visibility into utility usage
Empower customers to view utility usage data, analyze consumption, manage their accounts, and pay bills online.
Reduce calls while improving customer service
Give customers convenient self-service access to information while equipping utility staff with the same trusted data to answer questions and resolve issues faster.
Maximize the value from your AMI investment
SpryEngage puts AMI data directly into customers’ hands, extending its value to improve transparency and experiences.
SpryPoint + Core & Main solution
A connected approach to AMI for utilities and customers
Core & Main supports utilities throughout the AMI lifecycle, from system assessment and meter selection to deployment, integration, data management, maintenance, and ongoing services.
SpryPoint extends the value of your AMI investment with a best-in-class customer portal, interval data management, and Customer Information System (CIS) platform.
Integrating SpryPoint and Core & Main ensures your utility and customers benefit from:
- Greater visibility into utility usage trends, interval data, leaks, and service issues
- More convenient customer self-service and communication tools
- Streamlined workflows and efficient field operations
A look under the hood
The technical architecture
SpryPoint and Core & Main are built to work together using standard, secure integration methods. Data moves between the two systems through proven APIs and protocols, keeping meter information connected and processes flowing across both systems.
End-to-end Advanced Metering Infrastructure support, management, integration, and ongoing maintenance.
Engage with your customers proactively on their terms with an omnichannel customer portal and immediate access to usage data, leaks, and service issues.
The core of your meter-to-cash lifecycle unifying customer service and operations teams and processes.
Connected solutions for modern municipalities and utilities
Your AMI investment is an important step in your modernization journey. Its value grows when customers can view and manage their utility usage and your team can access the same trusted information to answer questions and resolve issues more efficiently.
Core & Main and SpryPoint work together to support a smoother AMI rollout, improve customer experiences, streamline operations, and deliver greater long-term value from your investment.
