Significant Milestone Fuels Its Mission to Serve the Utility Community and Company Growth
Phoenix, AZ: Fresh off the stage at IUCX, and one month before its annual client conference, SpryPoint Connect, SpryPoint celebrates a significant milestone: partnering with its 100th client.
Since its founding in 2012, SpryPoint has served utilities across the Americas—spanning water, sewer, gas, electric, and multi-service sectors—partnering to modernize legacy systems and support digital transformation. These collaborations have enabled utilities to enhance customer experiences while improving operational and financial performance.
“This milestone is both humbling and energizing,” said SpryPoint CEO and co-founder Kyle Strang. “It affirms the trust our clients place in our team and reflects the shared commitment to progress and innovation across the utility industry. We’re especially proud of the community we’ve built—each partnership is a cornerstone of that foundation.”
The City of Plano (Texas) Customer & Utility Services becomes SpryPoint’s 100th client. “SpryPoint distinguished itself in a competitive field,” said Alexandra Casey, Customer and Utility Services Manager. “We’re looking forward to transforming our customer experience systems together—and we’re honored to be client number 100. Congratulations to the SpryPoint team.” Plano Customer and Utility Services provides water, sewer, drainage, and trash services to its 290,000 citizens and has contracted with SpryPoint to transform its operations with its platform of solutions, including SpryCIS, SpryEngage, SpryMobile, and SpryIDM.
SpryPoint’s journey began in 2012 with its first client, Walnut Valley Water District in California. Since then, the company has remained focused on delivering purpose-built, modern solutions that put utility needs first.
To support this growing community, SpryPoint has expanded its team by 71% over the past year—an investment in the people and capabilities that sustain its high standards of innovation and delivery.
The timing of this milestone is special as SpryPoint will host its client community in San Diego June 2–5, for SpryPoint Connect, an annual gathering featuring educational workshops, product previews, strategic discussions, and opportunities to strengthen a community that continues to shape the company’s direction.
About SpryPoint:
SpryPoint is a high-growth software company delivering smart solutions for smart utilities. The company’s customer service, engagement, and operational software ensures utility companies can confidently meet their customers’ changing expectations, run their operations more efficiently, and streamline how utility teams work across the entire meter-to-cash lifecycle, reducing friction and frustration from the field to the back office. Serving water and sewer, electric, gas, and multi-service utilities, SpryPoint just welcomed its 100th client.
